ICT Support and Test Engineer ANZSCO 263299
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ICT Support and Test Engineer ANZSCO 233214
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Unit Group: 2632
ICT Support and Test Engineer
ICT Support and Test Engineers (NEC) are responsible for providing technical support and testing IT systems, networks, and software applications to ensure their effective functioning and adherence to set standards. They assist in troubleshooting, resolving technical issues, and testing system security and performance. ICT Support & Test Engineers fall under the ANZSCO 263299 category and are crucial in ensuring IT infrastructure and the successful deployment of IT solutions across various industries.
Occupation List:
489 (S/T) Occupations List
482 TSS Visa Medium Term List
407 Training Visa Occupations List
482 TSS Visa Regional Occupation List
189 Skilled Independent and Family Sponsored
489 Occupations List and 485 Graduate Work Stream
190 State/Territory Sponsored
186 ENS Visa Occupations List
187 RSMS Visa Occupations List
491 Skilled Work Regional (Provisional) Visa (subclass 491) Occupation List
494 Skilled Employer Sponsored Regional (Provisional) Visa (subclass 494)
Employer Sponsored Stream
Not on the occupation Lists
482 TSS Visa Short Term List
Level of Skill
To work as an ICT Support & Test Engineer (ANZSCO 263299), a bachelor’s degree in computer science, information technology, software engineering, or a related field is typically required. However, in some cases, at least five years of experience in IT support, system testing, or network troubleshooting can substitute for formal education. Employers often prefer candidates who hold certifications such as CompTIA A+, ISTQB Certified Tester, Cisco Certified Network Associate (CCNA), Microsoft Certified Solutions Expert (MCSE), and Certified Information Systems Security Professional (CISSP). These certifications validate the candidate’s technical expertise in IT support, system testing, and network administration, significantly enhancing career growth and opportunities for advancement in the field.
English Requirement
In order to qualify for a visa, applicants must demonstrate English proficiency in one of the following tests:
IELTS: At least 6 in Writing, Listening, and Reading; 7 in Speaking; and 7 overall.
OET: At least grade B in all categories.
TOEFL iBT: At least 12 in Listening, 13 in Reading, 21 in Writing, 23 in Speaking, and overall score of 93.
PTE Academic: 50 minimum in Writing, Reading, and Listening; 65 in Speaking; overall score of 65.
Tasks to Perform
Technical Support: Provide assistance in the resolution of hardware and software issues, resolving connectivity problems with a network, and ensuring that systems are running at their optimal levels.
System Testing: Create and implement test plans, test cases, and test scenarios to ensure that IT systems, applications, and networks meet specifications and performance standards.
Software and Hardware Installation: Assist in the installation and configuration of software packages and hardware components for compatibility and functionality.
Network Troubleshooting: Identify, analyze, and repair errors in local and wide-area networks (LAN/WAN) like connectivity and performance errors.
Security and Risk Analysis: Conduct testing to evaluate the security of IT systems, identifying vulnerabilities and suggesting improvement to minimize risks.
Documentation and Reporting: Maintain proper records of technical issues, trouble-shooting steps, test cases, results, and system configurations.
Team Work with Development Teams: Work together with software developers and network engineers to resolve technical issues, optimize system performance, and carry out system upgrades.
End-User Training and Support: Provide end-user support and training to enable effective usage of IT systems and software.
System Monitoring: Monitor the reliability, speed, and security of networks and IT systems.
Compliance Testing: Ensure that systems are in accordance with industry standards and regulatory requirements through rigorous testing and validation processes.
Continuous Improvement: Analyze test results and feedback to constantly improve IT systems and processes, recommending updates and improvements where necessary.
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